| Litter Robot LRII Automatic Self-Cleaning Litter Box |  | Brand: Litter-Robot
Category: Pet Products
Buy Used: $328.99 - $349.95 (On sale from $403.65)
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Rating:  233 reviews
ASIN: B000OQAOVA
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| Customer Reviews: Read 228 more reviews...
You will thank yourself endlessly November 30, 2008
G. Jones (Oak Brook, IL USA)
1 out of 1 found this review helpful
We've been through more than a year of LitterMaid and ditto for ScoopFree. Each of these approaches has some theoretical advantages, but we always found too much scattered litter granules and too frequent a need for cleaning the device itself.
We were somewhat leary by the claims made for this box, but decided that the 60-day trial would make it safe. Our cat initially wouldn't have anything to do with the Litter Robot. I used some modifications of the suggestions made in the manual, and after about a month our cat made the switch and entirely stopped using the ScoopFree.
I figure the savings in litter alone will pay for the LitterRobot within the year. And emptying it is so easy that other family members might actually be willling to help out now.
If you take the time to help your cat get comfortable with this device, I think you will be very, very, very impressed. This device makes going away for a few days much easier!
 Warranty Necessary!!! November 30, 2008
talasilver (Georgia, USA)
As the human sharing my home with multiple cats, I have tried just about every automatic litterbox on the market. After my cats shunned the CatGenie (which made me very sad), I bought the Litter Robot.
I am now on my FOURTH Litter Robot. The issues with the other three were as follows: first one stopped working entirely, second one was even louder than the first one I was sent and then stopped working, third one began rotating in the "wrong" direction and hence would not scoop the litter inside and then ceased functioning, and so far the fourth Litter Robot to grace my floor is still working, but is very loud.
The first time, the company sent me a replacement base and litter section. The second time, they sent just the base with the control panel in it. The third time, they sent just the control panel. (The control panel is easily removable, and is not enclosed well at all, so cats *could* urinate in it easily.) In between times, I called and suggested that they send a new power supply, and they did so. Twice. (Once it helped temporarily, once it did not help at all.)
Out of four cats, only one of mine uses the Litter Robot consistently. (Yes, I went through the acclimation process of leaving the box off and scooping by hand for a time, etc., etc.)
As for the "customer service" at Automated Pet Products, the distributor of the Litter Robot, I get the feeling that they work out of someone's home. Of the seven or so times I have called them during business hours, I have never gotten a live person; messages left on their answering machine may or may not be returned, and not in a very timely manner (it usually took several days).
The last couple of times that I have dealt with them, the representative who finally returned my call has been rather surly and terse with me. She insisted that my cats had urinated on the control panel, when in fact I had already looked inside the panel (it removes easily) and there was no evidence whatsoever of urine.
The product itself is ingenious, if loud and very large. (It will not fit into a standard-sized shower enclosure, by the way.) You will have to take it outside and scrub it out on occasion or the scooping grate and inner walls will accumulate smelly litter and dust that may rub off onto any cat that enters the box. Using a wet cleaning wipe on these surfaces on occasion will help.
My opinion is that the Litter Robot is unreliable. Mostly I am worried what will happen once my warranty runs out and they will no longer replace the control panels when they fail for no obvious reason.
I am basically paying for 18 months of litter scooping for one cat (I have four regular litter boxes anyway for the ones who won't use this one), and if it fails again after that, which seems more than likely, I will just have another broken automatic litter box in my basement. =(
It really works!! November 29, 2008
H. Zekry
After reading the rave reviews I was definitely sold but I thought the price was way too high. With the 60 day money back guarantee I decided to go ahead and get it especially with the lack of any competing brand that had disent reviews. Now (one month later) we don't regret it at all as everything works as advertised and with four (yes four=4) adult cats we clean the waste drawer once every 5 to 7 days and we are still odor free. Having several cats with no odor and no scooping the litter sounded too good to be true, but this machine made it TRUE. You still have to use a good clumping litter brand and pay around $350 with tax for it but if it keeps working the way it is working now for at least 3 years then we probably will get our money's worth.
 don't be tricked by 60 day trial scam November 27, 2008
Patrice Meseck
The manual, page 2, says "try the Litter-Robot in your home for 60 days. If for any reason, you are not satisfied simply return it the Litter-Robot within 60 days for a refun of the purchase price."
I kept the box, the instructions for repacking it, just in case. Almost 30 days, still not having success with all 3 cats using it, but there's a 60 day guarantee. So I keep working with the cats.
At 50 days, I finally have all 3 using it, but one of them is not facing the door when she pees. Horrible mess that takes me 20 minutes to clean up everytime. The pee goes out the door, onto the step, through the drain holes, where it clumps with the bits of litter that track out when the cat leaves the robot,into the waste drawer but NOT into the waste bag, and a small amount of the pee goes out the side of the the waste drawer into the base of the robot which you can't wash.
Tried all tricks, hung a toy in the entrance, Mamma cat just doesn't understand she must face the door when peeing. Time to pack it up and send it back. Amazon only accepts refunds for 30 days so it has to go back to Automated pet care produts, inc.
OOPS. page 27 says you have to return it to the place where you bought it, you can only return it to Automated pet care products if you bought it directly through them.
What a waste of money. Automated pet care products should print a different manual for litter robots that are sold through Amazon.com
The thought of having to read every word of every page of every product manual for everything I ever buy the day I get it home is going to do wonders for my budget. I'm no longer buying things!
Didn't really believe it November 23, 2008
R. Behr (maryland)
Darn thing works like it's supposed to. No mess, no odor, no problems. Couldn't believe it.
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